“Confidently Handle Tricky Employee Situations with These Tips”
As many of you know, here at KCA we run a HR advice line to give help to SMEs with their people challenges. Without doubt, the most queries we receive is around handling misconduct or performance issues, closely followed by having received a formal grievance. As a manager, dealing with employee issues can be challenging. […]
High performing teams – how do they happen?
Picture the scene: A newly appointed people Manager, having excelled in the technical aspects of their work, is completely non-plussed as to why they can’t seem to get their team operating at the highest level…they are all technically adept people. So where is it going wrong? Have you ever wondered why some teams outperform others? Whether […]
Recent Bespoke Management Training Programme
Thank you gift from the Senior Management Team who have have recently undertaken a four day bespoke Management Training Programme with Rachel, which has been greatly received! So grateful they handed her this gorgeous bunch of flowers as thank you….”Rachel made the sessions so engaging and interactive – didn’t feel like we were having intense […]
Celebrating an anniversary!
Here at KCA Towers we are celebrating an anniversary.Happy 10 years to you Rachel Hough. Director of Operations, Queen of HR and L&D and all round good egg!Thank you for being you and for all that you do.Team KCA wouldn’t be the same without you!Enjoy the prosecco and cake ❤
Glowing Feedback Received Following the KCA Wellbeing Training Session
The KCA Wellbeing Training Session is delivered by Operations Director Rachel Hough who leads our learning and development division
Harnessing strengths based leadership…
Understanding your leadership strengths and applying them to lead and grow your team is vital for leadership and company success.
Happy New Year
Happy New Year to all of you from Kirsty Craig Associates, with hopes for a happy, healthy and successful 2021!
Why IS effective feedback so rarely given by managers?
Providing candid but helpful feedback is vital to improving performance and getting the most from our people, and helps everyone to know what “good” looks like. Yet it’s safe to say that the level and quality of feedback managers provide to employees is a common shortcoming. In fact, only 30% of individuals report that they […]
Empathy…an essential skill in the redundancy process
How can you handle redundancies with empathy? How can you deliver the hard facts to your staff and still support them emotionally?
Being THE stand-out candidate in a fiercely competitive market
Helpful tips from Kirsty Craig Associates on being the stand out candidate when you next apply for a job – find out more here
