Privacy policy

Privacy Policy

At KCA People, safeguarding your personal information is one of our top priorities. This policy outlines the types of information we collect, how we use it, and the measures we take to protect your privacy when you engage with us or visit our website.

Information We Collect

We collect and process personal data in several contexts:

1. Candidate Data

When you apply for roles or register with us, we may collect:

  • Contact details: Name, address, phone number, and email.
  • Employment information: CV, employment history, references, skills, and qualifications.
  • Preferences: Job preferences, desired locations, salary expectations, and working conditions.
  • Identification: Right to work documents and other necessary verification details.

2. Client Data

For our clients, we may process:

  • Business contact details: Name, email, phone number, and job title.
  • Company details: Business address, nature of the organisation, and recruitment needs.
  • Financial information: Billing addresses and payment details, as required.

3. Website Visitor Data

When you visit our website, we may collect:

  • Device and browser details: IP address, operating system, and browser type.
  • Interaction data: Pages visited, time spent on site, and navigational patterns.
  • Cookies: Used for analytics and enhancing your browsing experience.

How We Use Your Data

The personal data we collect is used to:

  • Facilitate recruitment processes by matching candidates with suitable roles.
  • Provide HR and talent management services to our clients.
  • Communicate opportunities, updates, and industry insights.
  • Manage and fulfil contractual agreements.
  • Comply with legal and regulatory obligations, such as right-to-work checks.

We may also use website data to monitor site performance, improve user experience, and ensure security.

Data Sharing

We respect your privacy and only share your information with trusted third parties when necessary, including:

  • Prospective employers (with your consent).
  • Regulatory authorities, where required by law.
  • Service providers, such as payroll processors or IT support.

We will never sell or rent your personal data to third parties.

Data Storage and Retention

We store your data securely within systems compliant with GDPR and other data protection standards. Access to personal data is restricted to authorised personnel only.

Data retention periods are as follows:

  • Candidate Data: Retained for up to 2 years after last contact unless deletion is requested.
  • Client Data: Retained for the duration of the business relationship and up to 5 years thereafter for legal or operational purposes.
  • Website Visitor Data: Retained as per cookie and analytics policies, typically up to 26 months.

Your Rights

You have the right to:

  • Access the data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request the deletion of your data (“right to be forgotten”).
  • Restrict or object to data processing in certain circumstances.
  • Withdraw consent at any time for processing reliant on your consent.

To exercise these rights, contact us at hello@kcapeople.co.uk.

Contact Us

If you have any questions about this policy or how we handle your data, please get in touch:

KCA People Limited
2nd Floor, Refuge House, 33-37 Watergate Row, Chester, CH1 2LE
Company Reg. No: 16110064
Email: hello@kcapeople.co.uk
Phone: 01244 732070

Policy Updates

This policy may be updated from time to time to reflect changes in legal requirements or our practices. We encourage you to review this page periodically to stay informed.

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