“Confidently Handle Tricky Employee Situations with These Tips”

As many of you know, here at KCA we run a HR advice line to give help to SMEs with their people challenges. Without doubt, the most queries we receive is around handling misconduct or performance issues, closely followed by having received a formal grievance. As a manager, dealing with employee issues can be challenging. […]

Recent Bespoke Management Training Programme

Thank you gift from the Senior Management Team who have have recently undertaken a four day bespoke Management Training Programme with Rachel, which has been greatly received! So grateful they handed her this gorgeous bunch of flowers as thank you….”Rachel made the sessions so engaging and interactive – didn’t feel like we were having intense […]

Why IS effective feedback so rarely given by managers?

Kirsty Craig Associates - Why IS effective feedback so rarely given by managers

Providing candid but helpful feedback is vital to improving performance and getting the most from our people, and helps everyone to know what “good” looks like.   Yet it’s safe to say that the level and quality of feedback managers provide to employees is a common shortcoming. In fact, only 30% of individuals report that they […]

Clarity 7 Syllabus

Thank you for requesting further information on the Clarity 7 Management Development Programme, to download the latest syllabus, please complete the form below.