Is Recruitment Losing Its Human Touch?

With technology transforming the way businesses attract and hire talent, it’s easy to get caught up in the race for faster processes, more applications and greater efficiency. But somewhere along the way, are we forgetting the people behind the CVs?

Kirsty Craig, Founder of KCA People, recently joined Pauline Emmott-Royston, Founder of Neom Recruitment, and host Nitin Sharma on the RecTalk Podcast for an episode of Founder Diaries: Why Your Hiring Process is Broken.

Together, they explored some of the biggest challenges facing recruitment today, from the growing influence of technology to the importance of keeping people at the centre of every hiring decision.

Recruitment Is About People, Not Just Processes

Technology undoubtedly has its place in modern recruitment, but efficiency shouldn’t come at the expense of genuine human connection.

Behind every application is a real person with their own experience, ambitions and expectations. And for businesses looking to attract the right talent, how those individuals are treated throughout the recruitment journey can make all the difference.

The conversation also explored the relationship between employer brand and employee retention, highlighting why recruitment isn’t simply about filling vacancies. It’s about creating an experience that reflects the kind of employer a business wants to be.

Building Better Recruitment Experiences

At KCA People, our mission is simple: helping SMEs to be brilliant employers.

That means looking beyond the immediate need to recruit and considering the bigger picture, from attracting the right people and developing managers to building a workplace culture that makes employees want to stay.

Because getting recruitment right isn’t just good for candidates. It’s good for business too.

Catch Up on the Conversation

If you’re an employer, business owner or recruitment professional interested in striking the right balance between technology and the human side of hiring, this episode is well worth a watch.

🎧 Watch the full RecTalk Podcast episode here:

Founder Diaries: Why Your Hiring Process is Broken

Want to make your business a brilliant place to work? Discover how KCA People can support your recruitment and wider people strategy.